Refund policy
Refund Policy
30-Day Satisfaction Guarantee
We offer a 30-day money-back guarantee on any purchase at 6senseSkin.
If you’re not satisfied with your results within 30 days of delivery, you may request a refund under the conditions below.
Eligible Refunds
You may qualify for a refund if:
- You contact us within 30 days of delivery
- The product has been used as intended
- The request is related to performance or satisfaction
- Or the item arrives defective or damaged
Non-Refundable Cases
Refunds are not available for:
- Request made after 30 days from delivery
- Damage caused by misuse, neglect, or improper handling
- Orders placed with incorrect shipping information
- Final sale or promotional items (if applicable)
Order Cancellation
Orders may be cancelled within 24 hours of purchase as long as they have not yet shipped.
How to Request a Refund
Please email us at 6senseskinus@gmail.com
with:
- Your order number
- A brief explanation of your request
Our support team will respond within 1–2 business days with next steps.
Important Notes
- Refunds are issued to the original payment method
- Shipping costs are non-refundable
- individual results may vary